Crosby, Philip B..
Quality without tears: the art of hassle-free management /
Philip B. Crosby
. - New York : McGraw-Hill, 1985
. - 205 p. 20 cm.
- (A plume book )
0-452-25658-5
Quality without tears
APA
Crosby P. B., . (1985). Quality without tears. New York: McGraw-Hill.
Chicago
Crosby Philip B, . 1985. Quality without tears. New York: McGraw-Hill.
Harvard
Crosby P. B., . (1985). Quality without tears. New York: McGraw-Hill.
MLA
Crosby Philip B, . Quality without tears. New York: McGraw-Hill. 1985.
