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Total quality management

George, Stephen 1948-. Total quality management: strategies and techniques proven at today's most successful companies / Stephen George, Arnold Weimerskirch . - 2nd edition . - New York : John Wiley & Sons, Inc., 1998 . - xviii, 254 p. tab., schem. 26 cm. - (The portable MBA series )
ISBN: 0-471-19174-4

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