Pfeffer, Jeffrey.
The knowing-doing gap: how smart companies turn knowledge into action /
Jeffrey Pfeffer, Robert I. Sutton 
. - Boston : Harvard Business School Press,  2000 
. - xv, 314 p.  24 cm. 
<br/>К.: Бібліогр. : c. 271-294, Index 
<br/><label>  ISBN: </label>13 : 978-1-57851-124-2 10 : 1-57851-124-0