TY  - BOOK
AU  - Heath,Chip
AU  - Heath,Dan
TI  - Switch: how to change things when change is hard
SN  - 978-0-385-52875-7
PY  - 2010///
CY  - New York
PB  - Broadway Books
N1  - Бібліогр. : c. 267-292, Index
ER  -