Quality management in higher education institutions: a reader /
CHEPS, Centre for Higher Education Policy Studies, Universiteit Twente, Enschede, Nederland, CHERI, Centre for Higher Education Research and Information, Open University, London ; (ed.) : John Brennan 
. - Utrecht : Lemma Publishers,  2001 
. - 330 p.  schem.  22 cm. 
 - (Institutional management and change in higher education )
<br/>К.: Бібліогр. в кінці статей 
<br/><label>  ISBN: </label>90-5189-591-7