TY - BOOK AU - Brennan,John ED - CHEPS, Centre for Higher Education Policy Studies. Universiteit Twente. Enschede ED - CHERI, Centre for Higher Education Research and Information. Open University. London TI - Quality management in higher education institutions: a reader SN - 90-5189-591-7 PY - 2001/// CY - Utrecht PB - Lemma Publishers N1 - Бібліогр. в кінці статей ER -