TY  - BOOK
AU  - Silberman,Melvin
TI  - The consultant's toolkit: 45 high-impact questionnaires, activities, and how-to guides for diagnosing and solving client problems : facilitating change ; performance improvement ; team problem-solving
SN  - 0-07-136261-4
PY  - 2001///
CY  - New York
PB  - McGraw-Hill
ER  -