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Exceptional customer service : going beyond your good service to exceed the customer’s expectation : based on the best-selling video training programm / Lisa Ford, David McNair, Bill Perry ; foreword by Horst Schulze.

by Ford, Lisa | McNair, David | Perry, Bill | Schulze, Horst [foreword].

Material type: Text Text Publisher: Avon : Adams Media Corporation, 2001. Availability: Items available for loan: Читальний зал 3 [Call number: HF5415.5 .F67 2001] (1).

Meaning and truth in 2 Corinthians / Frances M. Young, David F. Ford.

by Young, Frances M. Frances Margaret | Ford, David, 1948-.

Material type: Text Text Publisher: Grand Rapids : William B. Eerdmans Publishing Company, 1987. Availability: Items available for loan: Читальний зал ФБФ [Call number: BS2675.2 .Y68 1987] (1).

Self and salvation : being transformed / David F. Ford.

by Ford, David, 1948-.

Material type: Text Text Series: Cambridge studies in Christian doctrine.Publisher: Cambridge ; New York ; Oakleigh : Cambridge University Press, 1999. Availability: Items available for loan: Читальний зал 3 [Call number: BT751.2 .F67 1999] (1).